Welcome to my site.
I am currently studying an MBA. I enjoy reading about Customer Relationship Management, Sales Management and Service Leadership topics. These are directly beneficial to doing my work.
I will cover some of these areas in the near future on my site.
Remember that blogs is a great way to get started and for us to share our knowledge and insights.
Love to hear from you!
Wisdom is knowing how little we know
Picture library
My Cool Links
- http://dictionary.reference.com/
- http://ebizuniversity.blogspot.com/
- http://execulog.blogspot.com/
- http://k-a-t-s.blogspot.com/
- http://www.2000percentsolution.com/home.shtml
- http://www.braintrain.com/professionals/captains_log/captainslog_logic_pro.htm
- http://www.computer.org/portal/site/computer/index.jsp
- http://www.execulog.org
- http://www.facebook.com/
- http://www.knowledge-management-online.com/index.html
- http://www.meyerfamilyonline.org/
- http://www.meyersonlineshop.com/
- http://www.pcmag.com/
- http://www.pcreview.co.uk/
- http://www.preplogic.com/products/audio/view-audio-training.asp?campaignID=29_audio
- http://www.professorbainbridge.com/
Customer Relationship Management (CRM)
Lets start off by defining what Customer Relationship Management (CRM) is.
In broad terms it covers the concepts used by companies to manage their relationships with customers. It also includes the capture, storage and analysis of customer information.
Next I will cover in topic format what CRM is about.
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