-Marshall McLuhan
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Wisdom is knowing how little we know
Picture library
My Cool Links
- http://dictionary.reference.com/
- http://ebizuniversity.blogspot.com/
- http://execulog.blogspot.com/
- http://k-a-t-s.blogspot.com/
- http://www.2000percentsolution.com/home.shtml
- http://www.braintrain.com/professionals/captains_log/captainslog_logic_pro.htm
- http://www.computer.org/portal/site/computer/index.jsp
- http://www.execulog.org
- http://www.facebook.com/
- http://www.knowledge-management-online.com/index.html
- http://www.meyerfamilyonline.org/
- http://www.meyersonlineshop.com/
- http://www.pcmag.com/
- http://www.pcreview.co.uk/
- http://www.preplogic.com/products/audio/view-audio-training.asp?campaignID=29_audio
- http://www.professorbainbridge.com/
Customer Relationship Management (CRM)
Lets start off by defining what Customer Relationship Management (CRM) is.
In broad terms it covers the concepts used by companies to manage their relationships with customers. It also includes the capture, storage and analysis of customer information.
Next I will cover in topic format what CRM is about.
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